Privacy Policy
Confide Hair respects your privacy and is committed to protecting your personal information.
Effective Date: December 15, 2025
How We Use Your Information
We collect and use personal information for the following purposes:
To Provide Services: To manage inquiries, consultations, appointments, and hair services.
Bookings & Scheduling: To schedule, confirm, and manage appointments through our third-party booking platform.
Communication: To send appointment confirmations, reminders, service-related updates, and respond to inquiries.
Marketing (Optional): With your consent, we may send occasional promotional emails or updates. You may unsubscribe at any time.
Booking & Third-Party Scheduling
All appointments and bookings are processed through Acuity Scheduling, a third-party booking platform. When you book an appointment, certain personal information (such as your name, contact details, and appointment information) is collected and processed directly by Acuity Scheduling.
Acuity Scheduling operates under its own privacy policy and security practices. Confide Hair does not control and is not responsible for how third-party platforms collect, store, or use your personal information. We encourage you to review Acuity Scheduling’s privacy policy before booking.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Sharing Your Information
We do not sell or trade your personal information.
Your information may be shared only when necessary to:
Facilitate bookings, payments, or communications through trusted third-party service providers (such as Acuity Scheduling)
Comply with legal obligations or lawful requests
Your Rights
You have the right to:
Request access to the personal information we hold about you
Request corrections to inaccurate or incomplete information
Request deletion of your personal information, subject to legal or business requirements
To exercise these rights, please contact us using the details below.
Changes to This Privacy Policy
Confide Hair may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services indicates acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, contact us at:
Confide Hair
📞 +1 604-401-3949
✉️ lana@confidehair.com